17 Zaxby’s Interview Questions (With Detailed Answers)

Zaxby's Interview Questions

Are you dreaming of working at Zaxby’s and becoming a part of its vibrant and dynamic team? Well, you’re not alone! Zaxby’s is one of the most sought-after employers in the fast-food industry, and the competition for its job positions is fierce. However, with the right preparation, you can stand out and make a lasting impression on the hiring manager.

Imagine walking into the interview room with confidence and ease, knowing exactly what to expect and how to respond to each question. That’s the power of being well-prepared! And that’s exactly what this blog post aims to give you – a comprehensive list of interview questions asked at Zaxby’s, along with example answers to each question.

As you read this post, you’ll gain valuable insights into Zaxby’s interview questions, hiring process, company culture, and the qualities and skills it looks for in its employees. You’ll also discover tips and strategies for how to answer each question with poise, clarity, and authenticity. This is your chance to shine, showcase your passion and dedication to the fast-food industry, and demonstrate why you’re the ideal candidate for the job.

So, take a deep breath, grab a pen and paper, and let’s dive into the guide.

Zaxby’s Company Information

As you prepare for your upcoming Zaxbys job interview, it’s crucial to familiarize yourself with the company and its values. Having a thorough understanding of the company’s history, mission, and services will not only demonstrate your genuine interest in the company, but also equip you with the confidence and knowledge needed to answer research-based questions effectively.

To make this process easier for you, we have compiled a comprehensive list of Zaxbys facts and company information, including the company’s history, menu offerings, and unique features. This list will serve as a useful tool in helping you commit these facts to memory and ace your interview.

So go ahead, take a deep dive, and show your interviewer that you’re the perfect fit for the Zaxbys team!

Trade Name Zaxby’s
Type Fast-casual restaurant chain
Founded August 1990
Headquarters Athens, Georgia, United States
Number of locations served 941
Menu Chicken fingers, wings, sandwiches, salads, and sides
Core values People First, Accountability, Transparency, Innovation, Diversity & Inclusion

Zaxby’s Mission Statement

Zaxby’s Mission Statement

Zaxby’s Interview Questions

Can you tell me about yourself?

This is a common interview question asked by many employers, including Zaxby’s, to gather information about your background, skills, and personality.

Here’s how you can answer this question in your Zaxby’s interview:

  1. Understanding the question: The interviewer at Zaxby’s is looking for a brief overview of your professional and personal life that highlights your strengths and qualifications for the position you are applying for. They want to learn about your experience, education, and personal interests, as well as your personality traits and unique qualities that set you apart from other candidates.
  2. Preparation: Before the interview, take the time to research Zaxby’s values, mission, and culture. Consider your work history, achievements, and skills that are relevant to the role you are applying for at Zaxby’s. Also, think about your personality traits and any unique qualities that align with Zaxby’s values.
  3. Structure: Start your response with a brief introduction that includes your name, current title, and years of experience in your field. Then, provide a brief overview of your work history and highlight your relevant skills and achievements. End your response by explaining why you are passionate about working for Zaxby’s and how you align with their values and mission.
  4. Keep it concise: Your response should be brief and to the point, focusing on your relevant experience and skills. Aim for 2-3 minutes of speaking time. The interviewer at Zaxby’s wants to get a sense of who you are and what you can bring to the role, but they don’t need to know every detail of your life.
  5. Customize your response: Make sure to tailor your response to the specific role you are interviewing for at Zaxby’s. Show the interviewer how your skills and experience align with the needs of Zaxby’s, and how you can contribute to their success.
  6. Be confident: Speak clearly and confidently, making eye contact with the interviewer. Your response should show your enthusiasm for the role and your commitment to Zaxby’s values and mission.
  7. Practice: Rehearse your response in advance to make sure it flows smoothly and is easy to understand. Practicing will also help you become more confident and prepared for the interview.

Example Answer:

“My name is [Your Name], and I’m currently working as [Your Current Title] with [Number of Years of Experience] years of experience in the [Field]. I’m excited about this opportunity to join Zaxby’s, as I’ve always admired the company’s commitment to providing high-quality food and excellent customer service.

In terms of my work experience, I have a strong background in [Relevant Skills or Experience]. For example, [Provide an Example or Achievement that Demonstrates Your Skills or Experience]. I believe these skills and experiences make me a strong fit for the role at Zaxby’s.

I am particularly drawn to Zaxby’s mission to create a welcoming environment for guests and team members alike. I have a passion for providing excellent customer service, and I would be thrilled to bring my skills and experience to this role.

As I look to the future, I’m excited about the opportunity to grow with Zaxby’s and continue to make a positive impact on the lives of guests and team members. I truly believe that I would be a great fit for this role and would be dedicated to representing Zaxby’s values and mission in everything I do.”


Why do you want to work for Zaxby’s?

This is a common question that many candidates face when applying for a job at Zaxby’s. The purpose of this question is for the interviewer to assess your motivation for working at Zaxby’s and your understanding of the company’s culture and values. The interviewer wants to see if you have done your research and are genuinely interested in working for the company.

When answering this question, it’s important to show that you have a deep understanding of Zaxby’s, its culture, and what the company stands for. This can be achieved by researching the company’s history, mission statement, and core values, as well as learning about its products and services. Additionally, you should highlight what draws you to Zaxby’s, whether it’s the fast-paced atmosphere, the team-oriented culture, or the delicious food.

Another factor that the interviewer will be assessing is your alignment with the company’s values and goals. Show that you share the same values and goals as Zaxby’s by mentioning specific examples of how your own values align with those of the company. For instance, one of Zaxby’s core values is being “People First” and if you have a strong commitment to putting the needs of others before your own, you can highlight this as a reason for wanting to work for the company. Similarly, if you value accountability, transparency, or innovation which are also among Zaxby’s core values, you can emphasize how these values align with your own and make you a strong fit for the company.

You can also highlight your relevant skills and experience when answering this question. Demonstrate how your skills and experience can contribute to Zaxby’s success. For example, if you have previous experience in the restaurant industry, you can explain how your experience has prepared you to work at Zaxby’s.

Be sincere and authentic when answering the question. Show your enthusiasm and passion for the company, and avoid giving generic answers that could apply to any company.

Example Answer:

“I am motivated to work for Zaxby’s because I align with its mission to enrich lives and create memorable experiences for its customers. The company’s core values of putting people first, being accountable, transparent, innovative, and promoting diversity and inclusion, also resonate with me. I believe that working for a company with these values will not only be fulfilling but will also provide opportunities for personal and professional growth. I am excited about the prospect of being a part of a team that strives to make a positive impact on the lives of others. My previous experience in the restaurant industry, combined with my strong work ethic and passion for serving customers, makes me confident that I can contribute to Zaxby’s success.”


What are your strengths?

This is one of the most common questions asked during a job interview, and for good reason. Interviewers and hiring managers use this question to gauge a candidate’s level of self-awareness and to see how their strengths align with the job requirements.

When answering this question, it is important to be honest and specific. Instead of giving generic answers like “I am a hard worker” or “I am a good communicator,” provide specific examples and quantify your strengths. For example, you can say “I have a strong work ethic and have consistently exceeded my performance goals, resulting in a 10% increase in sales in my previous position.”

Also, relate your strengths to the job requirements at Zaxby’s. The hiring manager wants to know how your strengths can benefit the company, so make sure to highlight how your strengths can contribute to the role you are applying for.

In addition, prepare beforehand by researching the company culture and job requirements. This will give you a better understanding of what the hiring manager is looking for and allow you to tailor your answer to the specific job you are applying for.

Example Answer:

“Two of my key strengths are my friendly service skills and ability to thrive in a fast-paced environment. As an example, in my current job, I’m adept at taking orders quickly, fulfilling requests with a smile, and handling rushes or complaints with patience. I work well under pressure while maintaining a positive attitude. If hired at Zaxby’s, my service skills would allow me to serve guests efficiently and effectively. My ability to multitask and problem-solve on the fly would be valuable for working through busy periods alongside my team. I’m passionate about delivering an outstanding experience, which is central to Zaxby’s mission. Overall, my relevant strengths and motivation would allow me to contribute to Zaxby’s high service standards and growth.”


What are your weaknesses?

It can be difficult to answer this question without sounding negative or putting yourself at a disadvantage. The purpose of this question is to assess the candidate’s self-awareness and ability to improve.

In your Zaxby’s interview, the interviewer is looking to see if you are a good fit for their company culture and how well you handle challenging situations.

Here are some tips for answering the question effectively:

  • Identify a weakness that is not critical to the job you are applying for.
  • Show that you are aware of your weakness and have taken steps to improve it.
  • Turn a negative into a positive by highlighting a strength that is related to the weakness.
  • Be honest and show your determination to grow and improve.

By following these tips, you can effectively answer the question “What are your weaknesses?” and demonstrate your self-awareness and determination to grow and improve.

Remember, the goal is to show that you are a good fit for Zaxby’s and that you are eager to take on new challenges and grow as a team member. So, be confident and let your passion for the company shine through in your answer.

Example Answer:

“I will be direct in acknowledging one weakness: At times I can be impatient and try to move through tasks too quickly. However, I’m aware of this and working to improve. For example, in my current role, I’ve started using daily checklists to break down key priorities. This helps me maintain a steady, structured pace. Two strengths that counterbalance this are my ability to adapt to fast-paced environments and my passion for delivering efficient yet high-quality work. I appreciate your consideration of both my areas of growth and strengths that would benefit your team and mission.”


What do you know about Zaxby’s?

To effectively answer this question, you need to do your research on Zaxby’s before the interview. Take the time to visit their website and read about their history, mission, menu offerings, and customer reviews. This will help you understand the company’s unique selling points and why they stand out in the market.

What do you know about Zaxby's?

Example Answer:

“I know that Zaxby’s is a fast-casual restaurant chain that specializes in serving chicken fingers, wings, sandwiches, and salads. Founded in 1990, Zaxby’s has grown to over 900 locations in the United States and is known for its exceptional customer service, commitment to quality, and fun and friendly atmosphere. I also know that Zaxby’s values community involvement, sustainability, and providing delicious and healthy menu options for its customers. Given my background in the food service industry and passion for customer satisfaction, I am confident that my skills and experience align well with the values and goals of Zaxby’s.”


What sets you apart from other candidates and makes you the ideal fit for this role at Zaxby’s?

When answering this question, it’s important to highlight your unique skills, experiences, and qualifications that make you the best fit for the job.

Research Zaxby’s values and mission, as well as the requirements for the role you’re applying for. This will allow you to tailor your response and highlight how your skills and experiences align with what Zaxby’s is looking for. Additionally, demonstrate your passion and enthusiasm for the role, and explain how you will bring value to the company.

Example Answer:

“I believe what sets me apart from other candidates is my passion for the food industry and my commitment to providing exceptional customer service. I have several years of experience working in fast-paced environments, and I thrive under pressure. My attention to detail and ability to work effectively in a team make me the ideal fit for this role at Zaxby’s. I am confident that my skills and experiences align perfectly with Zaxby’s values and mission, and I am excited about the opportunity to bring my passion and commitment to providing excellent customer service to this role. I am eager to become a part of Zaxby’s team and help drive success for the company.”


Where do you see yourself in your career after 5 years?

While answering this question:

  • Focus on growth within the company. Mention that you hope to grow your career at Zaxby’s over the next several years through hard work and strong performance. Highlight that you’re committed to the company’s success and envision career progression from your starting role.
  • Highlight relevant skills and experience. If applicable, note any skills or experience you have that would be valuable for a more senior role at Zaxby’s. For example, you could mention strong leadership abilities or operational experience that would be useful for a management position. But be authentic—only mention these if you truly have the relevant strengths.
  • Express a passion for the company and industry. Share your genuine passion for Zaxby’s and the fast-casual restaurant industry. Note that you’re excited to learn and develop your skills in this area. Your enthusiasm will show you’re in it for the long-haul.
  • Keep things realistic. While optimism is good, don’t share unrealistic expectations, like going from crew member to VP of Operations in 5 years. Share a vision that is achievable and based on the typical career growth timelines and opportunities at the company.

Here’s a sample answer:

“Over the next 5 years, my goal is to continue advancing my career at Zaxby’s through strong performance and hard work. I’m passionate about the fast-casual restaurant industry and committed to Zaxby’s success. I hope to start by mastering my initial responsibilities and then taking on more advanced duties and leadership opportunities. For example, in a year or two I would love the opportunity to train new team members and help open a new restaurant location. Longer-term, a management role would be very appealing and allow me to contribute at an even greater level. However, I understand that significant career growth will only come from consistently exceeding expectations. So, my aim is to work extremely hard, learn, and earn additional responsibilities and opportunities.”


How would you handle a difficult customer?

This question is not only common, but it’s also a crucial one for the interviewer to ask in your Zaxby’s interview. They’re trying to assess your ability to handle stressful and challenging situations, as well as your approach to customer service.

Example Answer:

“If I were faced with a difficult customer, I would first stay calm and professional. I would listen actively to the customer’s concerns and try to understand their situation. Then, I would offer solutions and alternatives to their problem while following the company’s policies and procedures. Throughout the interaction, I would remain respectful and treat the customer with dignity. By taking these steps, I believe I can effectively handle a difficult customer and provide the best possible customer service.”


How would you deal with a busy rush?

As an aspiring Zaxby’s team member, a key skill is being able to work efficiently under pressure while remaining friendly during high-volume periods. This interview question allows you to demonstrate that you have what it takes to thrive in Zaxby’s fast-paced environment.

Here are some tips for answering this question:

  • Highlight relevant experience. If you have experience working in a fast-paced, high-volume restaurant or retail environment, mention that. Share 1-2 examples of how you effectively handled challenging rushes and the skills it took, like speed, accuracy, and composure. If you’re new to the industry, you can still express strong work ethic and a willingness to learn.
  • Focus on teamwork and communication. Note that you understand the team must work together effectively to succeed during busy rushes. Discuss how you would communicate with coworkers, assist others when needed, and ask for help if you’re struggling. A “we’re in this together” attitude shows you have the right team-first mindset.
  • Share a step-by-step process. Walk the interviewer through the specific steps you would take.
  • Express a passion for providing great service, even when busy. Explain that you view rushes as an opportunity to rise to a challenge and make a difference through keeping customers happy. Your passion for the work will show you would thrive in the environment.

Example Answer:

“Having worked in fast-paced restaurants before, I’m accustomed to handling busy rushes. The key is remaining team-focused, composed, and efficient. I would communicate with my coworkers to work together meeting customer demand. If orders started backing up, I’d ask how I could help others, like taking orders or preparing easier items. I would work accurately and minimize wasted effort, like re-checking orders before sending them out. Even when busy, I’d maintain a positive attitude in taking orders and clearing tables. Most importantly, I view busy rushes as an opportunity to provide great service and contribute to the team’s success. With hard work and communication, I know we can deliver a great experience for every customer, even during a rush.”


What do you know about our menu and food offerings?

Zaxby's Wings & Things Meal

This question serves as a great opportunity for you to showcase your knowledge and interest in the company, as well as your enthusiasm for the food industry. The interviewer is trying to assess whether you have taken the time to familiarize yourself with Zaxby’s menu and offerings, and whether you have a genuine interest in the company and its products.

To effectively answer this question, here are some tips for you to consider:

  • Research the menu: Before your interview, take some time to research Zaxby’s menu and food offerings. This will not only demonstrate your interest in the company, but it will also help you to familiarize yourself with the menu, making it easier for you to answer the question with confidence.
  • Be specific: Give examples of menu items that you are familiar with. This shows that you have taken the time to research the menu, and that you have a genuine interest in the food industry.
  • Show your enthusiasm: Your passion for the food industry should shine through in your answer. Make sure to express your excitement for Zaxby’s menu and offerings, and how you can’t wait to serve them to customers.
  • Keep it concise: While it’s important to show your knowledge and enthusiasm, it’s also important to keep your answer concise and to the point. You want to show that you are knowledgeable and passionate, without rambling on too long.

Here’s an example answer to the question:

“I have thoroughly researched Zaxby’s menu and offerings. I know that you are known for your signature chicken fingers, wings, and sandwiches. Some of your most popular items are the Tongue Torch, Kickin’ Chicken Sandwich, and Buffalo Chicken Finger Plate. You also offer a variety of sides like french fries, coleslaw, baked beans, and Zaxby’s signature Zaxby’s Sauce. Beyond the signature chicken, you also have hamburgers, salads, and kid’s meal options. I’m particularly excited about your focus on fresh, high-quality ingredients and signature recipes and sauces. My knowledge of your menu will allow me to effectively take orders and recommend items to customers to deliver a great experience.”


Can you describe a time when you had to handle a high-pressure situation in a fast-paced environment?

This question is designed to assess your ability to handle stress and make quick, effective decisions in a fast-paced environment. The interviewer wants to see how you handle yourself under pressure and how you approach problem-solving.

To effectively answer this question be specific and provide specific examples.

Think about a time when you were faced with a difficult challenge, and describe the steps you took to resolve the issue. Showcase your problem-solving skills, your ability to think on your feet, and your resilience under pressure.

Be sure to highlight your positive attitude and your ability to remain calm and focused in the face of a stressful situation.

“One time, I was working as a server at a busy restaurant during peak hours. One of the kitchen staff called out sick and we were suddenly short-handed. The orders were piling up and customers were becoming impatient. I could feel the pressure building, but I knew I had to keep my cool. I approached the situation proactively and started working with the kitchen staff to prioritize the orders and make sure the most pressing ones were taken care of first. I also offered to help out in the kitchen, preparing some of the side dishes myself. Thanks to my quick thinking and ability to work well under pressure, we were able to fulfill all of the orders on time and maintain a high level of customer satisfaction. This experience taught me the importance of teamwork and adaptability in a fast-paced, high-pressure environment.”


What do you believe sets Zaxby’s apart from other restaurants?

This question is designed to assess your understanding of Zaxby’s brand and your appreciation for the unique qualities that make the restaurant stand out in a crowded market.

To prepare for this question, take some time to research Zaxby’s and understand the company’s mission and values. Think about what makes Zaxby’s different from other restaurants, such as its menu offerings, customer service, or dining experience. Be specific and give concrete examples to back up your answers. Additionally, you can mention your personal experiences dining at Zaxby’s and how they’ve made an impact on you.

When answering this question, be confident, enthusiastic, and genuine. Show the interviewer that you have a passion for Zaxby’s and believe in what the company stands for. By demonstrating your understanding of Zaxby’s unique qualities, you can set yourself apart from other candidates and show that you would be a great fit for the company.

“I believe that Zaxby’s sets itself apart from other restaurants with its commitment to providing high-quality, made-to-order menu items in a welcoming and energetic environment. The unique flavors in dishes like the Zax Sauce and the unique dining experience offered by the restaurant are what make Zaxby’s a standout in my mind. I’ve dined at Zaxby’s several times and have always been impressed with the speed and friendliness of the service. These qualities align with my personal values and are what make me excited about the prospect of joining Zaxby’s team.”


Can you tell us about your previous experience in the food service industry?

When answering this question, be specific about your past experience and highlight your achievements and responsibilities. Mention specific job titles, duties, and how you went above and beyond in your previous roles. Show how your experience has prepared you for the role you are interviewing for and how you can bring value to the company.

For example, you can answer the question by saying,

“I have several years of experience in the food service industry, working in both fast-paced and fine dining environments. My most recent role was as a line cook at XYZ Restaurant, where I was responsible for preparing various dishes, managing food inventory, and ensuring food safety standards were met. I was also able to improve kitchen efficiency by streamlining the prep process, resulting in a 25% decrease in prep time. I am confident that my experience and skills make me a strong candidate for the role.”


What is your availability for work? Are you able to work on weekends, and holidays, if needed?

This question helps the interviewer assess your availability and determine whether you would be a good fit for the job. The interviewer wants to make sure that you are able to commit to the hours required for the position, and that your schedule aligns with the needs of the restaurant.

When answering this question, be honest about your availability and provide a specific time range in which you can work. For example, if you’re a student, you may need to limit your hours to after school. If you have other commitments, such as a second job or family responsibilities, be upfront about these and how they may impact your availability. Be prepared to discuss your schedule and availability in more detail during the interview.

An example answer to this question could be:

“I am available to work up to 30 hours a week and I am flexible with my schedule. I can work any time between 8 am to 11 pm, any day of the week. I am a quick learner and a hard worker, and I am committed to providing excellent customer service. I am confident that my availability and work ethic would be a great asset to Zaxby’s team.”


Can you describe a time when you had to handle a difficult co-worker?

This question is a way for the interviewer to assess your conflict resolution skills and determine how you handle stressful situations.

To effectively answer this question, you should first prepare a specific example of a difficult co-worker situation you encountered and how you dealt with it. Emphasize your use of effective communication and your ability to find a mutually beneficial solution. Avoid speaking negatively about your co-worker and instead focus on the actions you took to resolve the situation. It’s also important to show your flexibility and willingness to work with others, even when it’s not easy.

Here’s an example answer:

“I once had a co-worker who consistently arrived late for our team meetings, causing us to fall behind on our project deadlines. I approached the situation by first having an open and honest conversation with my co-worker. I expressed the impact their tardiness was having on our team and offered suggestions on how we could work together to find a solution. We ultimately agreed to set a reminder for the meetings and establish clear expectations for punctuality. This not only improved the dynamic between us, but also allowed us to complete our project on time.”


How would you handle a mistake on an order?

This question is meant to assess your problem-solving skills and how you handle situations that require quick thinking and a calm demeanor. It also gives the interviewer insight into your customer service skills and how you handle difficult customers.

When answering this question, it is crucial to demonstrate your ability to handle mistakes in a professional and efficient manner. Highlight your problem-solving skills and show that you understand the importance of providing excellent customer service, even in difficult situations. Emphasize your ability to remain calm and composed when faced with a challenge, and show that you are willing to go above and beyond to rectify any mistakes and ensure customer satisfaction.

Example Answer:

“If I were to make a mistake on an order, the first thing I would do is apologize to the customer and take responsibility for the error. I would then quickly assess the situation and determine the best course of action to rectify the mistake. If it is a simple fix, such as adding an item to the order, I would immediately make the correction and inform the customer. However, if it requires a more extensive solution, I would bring the issue to a manager and work together to find a solution that meets the customer’s needs and ensures their satisfaction. My goal in handling any mistake would be to resolve the issue as efficiently and effectively as possible while maintaining a positive and professional demeanor.”


Are you comfortable with being on your feet for extended periods of time?

This question is crucial for the interviewer to assess if you have the physical ability to perform the job duties, which primarily involves standing, walking, and working with your hands.

When answering this question, communicate your flexibility and willingness to stand for extended periods. Emphasize any previous experiences you have with standing for long periods of time, such as working in customer service or retail, and how you maintain your energy and comfort while on your feet. Also, let the interviewer know if you have any physical limitations, but stress your determination to perform the job to the best of your abilities.

Here’s an example answer:

“I have no problem standing for long periods of time. In fact, I have worked in customer service for several years, where I had to be on my feet for the majority of my shift. I make sure to take breaks when needed and stretch my legs to keep my energy levels up. I also make sure to wear comfortable shoes to avoid any discomfort. Overall, I am physically able and willing to stand for extended periods, and I am eager to perform the job duties to the best of my abilities.”

Questions to Ask the Interviewer in Zaxby’s Interview

You’re at the end of your interview and the hiring manager asks, “Do you have any questions for us?” This is not just a polite inquiry – it’s an opportunity for you to show your interest in the company and position, and for the interviewer to gauge your fit for the role.

So, what should you ask? To help you prepare, here’s what the interviewer is trying to assess with this question:

  • Your knowledge and understanding of the company and its culture.
  • Your interest in the role and the responsibilities it entails.
  • Your understanding of the requirements and qualifications for the position.
  • Your future goals and plans within the company.

With this in mind, here’s a list of questions you can ask the interviewer during your Zaxby’s interview:

  • Can you tell me more about the daily responsibilities of this role and what a typical day looks like?
  • What does success in this role look like? How does Zaxby’s measure employee performance?
  • What is the career path for this position? What opportunities are there for growth and advancement?
  • What initial training and support is provided for this role? What ongoing training and development opportunities are available?
  • Is there anything about my background or experience that concerns you regarding this role? Is there anything I can clarify or expand on?
  • Do you have any reservations about my fit for this role or reasons the company may not be the best place for my career goals? I appreciate your candor so I can make the best choice for my needs and goals.
  • Can you speak to the role’s opportunities for advancement within the company?
  • How does Zaxby’s approach diversity, equity, and inclusion in the workplace?
  • Can you share more about the training and development opportunities available for employees?
  • What is Zaxby’s approach to innovation and new ideas?
  • How does the company prioritize and approach teamwork and collaboration?
  • How does Zaxby’s invest in the development and growth of its employees?

By asking thoughtful questions, you demonstrate your interest in the company and the role, and show the interviewer that you have a clear understanding of what you’re looking for in your next opportunity. It also gives you a chance to learn more about the company and make an informed decision about whether it’s the right fit for you.

Remember, the interview is a two-way street. Take advantage of this opportunity to ask questions, and show the interviewer that you are knowledgeable, prepared, and eager to learn more about the company and the role.

Zaxby’s Hiring Process

If you’re thinking of applying for a job at Zaxby’s, here’s what you can expect from the hiring process.

Application Process:

The first step in Zaxby’s hiring process is to submit an application, which can be done either online or in-store. The online application process is straightforward and you’ll be asked questions about your schedule, previous employment, education, and references. If you apply online, you should expect to hear back from Zaxby’s within two days. The in-store application process is similar, but it allows you to meet with the hiring manager face-to-face, which can be a great opportunity to showcase your enthusiasm and interest in the position.

Interview Process:

Once your application is reviewed and deemed eligible, you’ll be asked to participate in an interview with the assistant manager. The interview process at Zaxby’s is short and simple, and it’s designed to assess your fit for the position, your customer service skills, and your ability to work in a fast-paced environment. If you’re successful during the interview, you’ll be offered a direct hire, meaning you’ll skip the hiring pool and go straight to the training process.


Once you’ve been hired, you’ll be required to complete a mandatory training period that takes place both online and in-person. The training process at Zaxby’s is designed to equip you with the skills and knowledge you need to perform your job effectively, and it covers everything from customer service to food preparation. During the training period, you’ll be working alongside experienced employees and receive hands-on experience in a real-world environment. This will give you a solid foundation to build upon as you progress in your role at Zaxby’s.

Overall, Zaxby’s hiring process is designed to be quick and efficient, with a focus on finding the right fit for the position. Whether you’re applying online or in-store, you can expect a straightforward and simple application process, followed by a short and simple interview. Once hired, you’ll receive a comprehensive training program that will prepare you for success in your new role. So, if you’re looking for a challenging and rewarding career in the restaurant industry, Zaxby’s is a great place to start!

Zaxby’s Interview Tips

What to Wear to Zaxby’s Interview

As you prepare for your upcoming interview at Zaxby’s, it’s essential to ensure that your attire accurately reflects your professional demeanor and commitment to the company. An effective way to achieve this is by dressing similarly to the uniform that the position you’re interviewing for requires.

For entry-level roles such as crew member, cook, or cashier, the suggested attire is business casual. Dark-colored pants and a polo shirt are preferred. It’s important to ensure that your clothes are clean, ironed, and in good condition. Wear dressier close-toed shoes like nice sneakers, loafers, or flats. Avoid sandals, flip-flops, or ratty tennis shoes. Additionally, you should have a clean-shaven appearance with neatly styled hair. Limit flashy accessories and keep things simple.

By dressing in business casual attire, you’ll be sending the message that you’re taking the interview seriously and that you’re eager to make a positive impression. Make sure to choose comfortable and wrinkle-free clothing so you can focus on the interview itself, rather than worrying about your appearance.

If you’re applying for a supervisory or managerial role, such as a General Manager or Assistant Manager, you should dress in business formal attire. This can include a dress shirt and slacks, as well as conservative shoes. For women, it’s recommended to wear limited jewelry and light make-up, as this can help maintain a professional appearance.

By dressing in this more formal style, you show that you’re serious about the responsibilities that come with a higher-level role and that you’re ready to take your career at Zaxby’s to the next level.

Remember by following these guidelines, you’ll be well on your way to making a great impression at your Zaxby’s interview. You’ll exude confidence, professionalism, and a genuine interest in the company and its values. So don’t be afraid to invest a little time and effort in picking the perfect outfit – it will definitely pay off in the end!


By reading this article, you now have a better understanding of the top interview questions that Zaxby’s is likely to ask.

But simply knowing the questions isn’t enough. You want to make sure you have thoughtful, well-articulated answers that showcase your skills, experience, and enthusiasm for the role. Take some time to reflect on your past experiences and think about how they relate to each question. Consider how you can illustrate your strengths and highlight your achievements, while demonstrating your passion for the industry and Zaxby’s specifically.

When you approach the interview with confidence and a clear understanding of what Zaxby’s is looking for, you’re setting yourself up for success. Don’t forget, a job interview is not just about answering questions, it’s also about presenting yourself as a knowledgeable, motivated, and likable individual who is eager to contribute to the company’s success.

Of course, things don’t always go exactly as planned. But, if you stay calm and confident, and focus on communicating your value to the employer, you’ll be able to overcome any challenges and leave a lasting impression.

And even after a successful interview with Zaxby’s, don’t stop there! Keep sending out applications, as you never know what opportunities may come your way. Many other companies in the industry might be a good fit for your skills and experience, such as Wingstop, Popeyes, Slim Chickens, Raising Cane’s, and Chick-fil-A. By keeping an open mind and a positive attitude, you’ll be better prepared to seize new opportunities as they arise.

So, don’t be discouraged if you don’t hear back right away or if you don’t get the job at Zaxby’s. Keep pushing forward, and keep applying to companies that align with your career goals and aspirations. With persistence and determination, you’ll find the right fit for you, and you’ll be on your way to a successful and fulfilling career.

Good luck!

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